Privacy Policy
This Privacy Policy describes how EDR Counseling (“I,” “me,” or “my”) collects, uses, and protects your information when you visit edrcounseling.com. As a sole proprietorship providing counseling services, I am committed to maintaining the highest standards of confidentiality and data security.
Information I Collect
I collect information to provide better services to you. This includes:
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Voluntary Information: Name, email address, and phone number provided via contact forms or appointment scheduling.
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Clinical Information: If you complete intake forms online, I collect health history and personal details necessary for treatment.
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Technical Data: IP addresses and cookies (via website hosting) to help me understand how the site is used.
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How Your Information Is Used
I use your data strictly for:
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Responding to inquiries and scheduling appointments.
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Providing professional counseling services.
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Processing payments and billing.
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Complying with legal and ethical obligations (such as HIPAA in the US or relevant local laws).
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Confidentiality and Third-Party Sharing
I do not sell, rent, or trade your personal information. Your data is only shared with third parties under the following conditions:
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Service Providers: Secure platforms used for EHR (Electronic Health Records), telehealth, or payment processing (e.g.,Carepatron, Thrizer).
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Legal Requirements: When required by law to report harm to self/others, or in response to a valid subpoena.
Data Security
I employ industry-standard security measures, including encryption and password-protected systems, to safeguard your information. Please note, however, that no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
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Access the personal data I hold about you.
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Request corrections to inaccurate information.
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Request the deletion of your data (subject to legal record-keeping requirements).
If you have any questions regarding this policy
or your data, please contact:
Easter Robles